You’re only allowed to send in your old devices using the Apple trade-in kit, which Apple sends out to you, and it includes extra padding to protect devices. It’s also worth noting that shipping an item to Apple’s partners involves shipping and using a wide variety of transportation methods, increasing the time and entire process, meaning that it could take multiple working days, or worse, weeks, until you receive your credit.
There are also a lot of satisfied customers, though, and many have claimed that it was a relatively quick and pleasant experience, but it’s something to keep in mind. Each place is different, and just because you receive a good quote for your device, you may be offered absolutely nothing in exchange by Apple’s staff members who deal with the returned items. I’ve had a typical horror experience using Apple’s trade-in program, which shows that customer service depends on the warehouse and technicians you send your device. If you plan on trading in for a new device, it’s worth considering all of your options, and there are plenty that could offer far better deals for your used items. The new and adjusted prices are only slightly lower than the previous values, but it’s still a noticeable difference, especially for more premium devices such as the MacBook Pro, iMac Pro, and Mac Pro computers.
The full list of all the values and products can be found on Apple’s website.
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